COLLEGEVILLE PA – Shelby, the owner of an online scrap-booking retail business – Scrap With Shelby – based in Collegeville PA, once relied on a portable external hard drive to back up all files from her computer. It was easy, simple, and inexpensive, she wrote Wednesday (April 7, 2010) in her blog, Diary Of A Scrapbook Store Owner … until the hard drive fell off her cramped desk and onto the floor.

It stopped working. The cost of having a professional retrieve her files, including precious photos of herself and infant son Noah, is estimated at about $1,000. Her words describe her heartache.

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